spaceWise frequently asked questions - FAQ

Have some questions about the nitty gritty of getting organized? Here are our most frequently asked questions.

Policy FAQ

How long are organizing sessions?

Virtual organizing sessions are 1 hours – 3 hours with optional 15-minute accountability check-ins between sessions. There is a three hour minimum per appointment after the initial consultation. Most clients choose four or five-hour sessions to make the most of every session. If we’re working in a garage or on a large project, we can set up a longer session.

What is your service area?

When organizing virtually, I can meet with you wherever you are. In Austin, my service area is in South and Southwest Austin. For sessions north of the river and south of 183, there’s a $50 trip charge. If you’re not sure if you’re in my area, give me a call and we’ll map it.

What is your cancellation policy?

Cancellations with less than a 24-hour notice will be charged for the session.

What can I do to prepare for your visit?

For the initial consultation, please don’t do anything. I need to see your house in its natural state. After we meet the first time, I’ll give you a prep list so that you can do as much (or as little) cleaning, decluttering, and other work before our next session as you’d like.

What do the sessions include?

I can declutter, organize, and design with you, for you, or advise you so that you can work on your own. Most jobs include a combination. Organizing sessions include follow-up emails with to-dos, shopping lists, questions for next time, and Pinterest boards with recommendations and resources. For quick questions in-between sessions, we text or email. If you need a conversation or to talk through a question, we can set up a phone call or Zoom prorated for however long you need.

How do I know you’re the right organizer for me?

Working with an organizer is pretty intimate work. Your organizer will be in your house, your closet, your drawers. You’ll want to like and trust them. In the same way you’d choose a therapist or coach, you want an organizer that feels like a good personality fit and someone who understands the issues you’re facing.

I primarily work with women, families (parents, kids, wives, husbands – individually or together), and creatives. I am a mom, writer, former English teacher, and an avid crafter and gardener who meditates, does yoga, and loves to read and cook. To learn more about all of my qualifications and spaceWise as a business, check out my About page. If you’re feeling like we’d be a good fit, or you want to talk to me to see if I am the right organizer for you, call me.

We’re doing soul work here, not just fitting in more stuff and making it look pretty. I work with you as you go through your things and figure out how it got this way and learn how to change the way you’ve been living. Call me if you’re ready to change your life and you want someone to help you do that. For that, I am absolutely the right organizer for you.

Pricing FAQ

How often will we meet?

We can meet as often as you need. Most people meet with me weekly, bi-weekly, or monthly. Less frequently than that slows your progress and makes it more difficult to stay on track to your goals.

How much do you charge?

  • Inquiry Call – Complimentary
  • On-site or Virtual Consultation: $150:
  • Hands-On & Virtual Organizing: $100/hour pro-rated to nearest 15-minute increments.
  • Remodel Planning: $125/hour

What methods of payment do you accept?

I accept cash, Stripe, and Paypal.

Virtual Organizing FAQ

How Does Virtual Organizing Work?

Your initial phone consultation is FREE! You tell me about what you need help with and ask me any questions you have so we make sure we’re a good fit. Then, we book a Zoom, Skype, or phone session and decide on what we’ll be organizing during that time. I send you a short questionnaire about the space and instructions about how to photograph or video it. You send me photos of your space and return the questionnaire. During the session, I coach you through decisions like what to get rid of, where things should go, and otherwise provide you with organizing tips and my professional advice. After our session, I send an email with follow-up tasks. This may include To Do and To Buy lists and a link to a Pinterest board I create with products and resources customized for you. In between sessions, you can contact me by text, email, or phone for additional support, project planning, or research.

What do I need for Virtual Organizing Sessions?

  • Internet access, email, and smartphone
  • A computer or tablet
  • Zoom capability (I can teach you)
  • To take pictures of your space to share before our appointment. I’ll guide you through this simple process.
  • The physical ability to do hands-on organizing work by yourself (or with help from family or friends).

Organizing FAQ

Can’t I just read a book?

Organizing book FAQYou can read a book. You probably already have. And watched organizing shows or read magazines. Sometimes people get really inspired by a book or other general organizing advice. That’s a wonderful thing. The problem is that usually that initial wave of inspiration doesn’t last, or you are trying to make yourself fit into someone else’s system rather than working customize a system for you and your needs. Also, books don’t sit with you and provide moral support, ask you questions, or take things to be donated after your session. That’s likely why you’re looking at my website, hoping you can find some help books haven’t offered you.

How long will it take to organize my house/closet/life?

That depends largely on you. Some people need a lot of help letting go of things. Others start decluttering one room with me and get inspired to do five more on their own. There is no standard amount of time any room or home takes. You may have a wall closet or a walk-in, a 1,500 square foot house or 5,000 square feet to organize. During the decluttering, organizing, design, and maintenance steps, certain parts of the process may go very quickly and others may take longer. We can take as much or as little time as you need.

Will you throw away my prized possessions?

Never. I will teach you organizing techniques so you can decide what you want or need to keep–what serves your life now–and do the emotional work to help you let go of the rest.

Do I need to purchase organizing supplies before we start organizing?

The time to shop comes after we’ve decluttered and found “a place for everything.” Then we’ll know what type, size, or system you’ll need. I can recommend products based on your family’s taste and budget.

Do your services include closet systems or other storage products?

Nope. I am not affiliated with any closet, basket, or other product companies. That means I can recommend what’s best for you without trying to get a commission or sell you something. I create a Pinterest board for each client so that you can easily access any recommendations or resources I share with you.

Contact Me

To set up a free consultation or for more information, contact me by email or call 512-591-8129.